What Is America.gov?
America.gov is the new official U.S. government portal launched on September 29, 2026. It is designed as a single starting point for federal information and services, using AI to answer questions from official government sources.
Official launch and purpose
The White House issued an Executive Order on September 29, 2026, establishing America.gov as “the unified digital front door to the Federal Government.” It is operated by the National Design Studio together with the U.S. General Services Administration (GSA).
The goal is to reduce the need to visit dozens of separate agency websites. Instead of searching across many .gov sites, you ask a question in plain language and receive an answer drawn only from official federal, state, and local government sources. Official statements describe it as covering information from roughly 29,000 government websites.
It is free, contains no advertisements, and the site states that personal conversations are not stored.
What it can do now
As of late 2026, America.gov works mainly as an information and guidance tool. You open it in a browser (no app required) and ask a question in everyday language. It supports English, Spanish, and French, and it also accepts voice input.
Typical things you can do today include:
- Ask how to renew a passport, what documents you need, and where to start
- Check Medicare eligibility questions or basic enrollment steps
- Find out how to change your address with USPS and which other agencies you may need to notify
- Get explanations for common federal forms and processes
- Upload a government PDF (for example a letter or form) and ask the site to explain it
- Receive answers that include links back to the original official .gov pages so you can verify the information
It does not yet let you finish most applications or transactions inside the chat. You still complete the actual submission on the relevant agency website. Those direct transaction features are planned to begin rolling out in 2027.
For concrete question examples you can copy and try, see our guide on how to use America.gov.
What is planned for 2027
Official materials describe a later phase, expected to begin in 2027, that moves beyond answers into completing certain tasks. The stated direction is that users will be able to apply, enroll, and track progress on covered services directly through America.gov instead of being sent to separate agency sites for every step.
Examples mentioned in White House and agency statements include passport renewal and Medicare enrollment. Additional services are expected to be added over time as individual agencies complete the technical integration required by the Executive Order.
Not every government function will move over. The order excludes IRS tax filing and certain national-security-sensitive services. Other services may be added or excluded later by the Office of Management and Budget.
Until those features are live, America.gov remains a place to get clear, sourced answers and next-step guidance. We cover the current boundaries in more detail in What America.gov Cannot Do Yet.
How America.gov differs from USA.gov
USA.gov has long been the official directory and search portal for U.S. government information. America.gov is positioned as a conversational, AI-powered entry point rather than a traditional directory of links.
In short:
- USA.gov: Browse topics, search across government sites, find contact information and forms.
- America.gov: Ask a question in everyday language and get a summarized answer with sources. Transaction features are still rolling out.
For a fuller comparison, see America.gov vs USA.gov.
Who operates it and official sources
America.gov is an official U.S. government website. The National Design Studio was created by an earlier Executive Order in August 2025 focused on improving the design of government services. It works with GSA to run the portal.
Primary official references:
- White House Executive Order (September 29, 2026): Streamlining Access to Government Services Through America.gov
- White House Fact Sheet on the launch
- America.gov About and How It Works pages
Answers on the site are intended to come only from official government sources. If you need to verify a specific claim, follow the source links provided in the response.
Privacy and data handling
The site states that it is free, contains no advertisements, and that personal information is not collected or stored for the conversation itself. Conversations are described as disappearing when you leave. When you upload a PDF, the site says personal information is automatically removed before processing.
Sign-in capabilities that use Login.gov are planned as part of later integration work so that authenticated users can eventually complete authorized transactions. Until then, most use does not require an account.